We understand how hectic things can be at the end of the semester, so we strive to make the returning process as easy as possible. Please be on the lookout for our reminder emails we send out towards the end of each semester. Depending on your filter settings, these may automatically forward to your "junk" folder. We charge non-return fees incrementally to give you time to return your rental to us.
The first fee (20% of the purchase price) is charged if we have not received your rental return in the mail by the due date. The second fee (20% of the purchase price) will be charged one week after the due date, given we still haven't received it. The third fee (the remaining 60% of the purchase price) will be charged two weeks after the due date, and the book will be yours to keep.
For further details, please refer to our Rental Terms and Conditions.
If you would like an extension, please call/text us at (832) 827-3055 or contact us before the due date and we will gladly assist you.