You are probably experiencing multiple authorizations, which occurs after a card has been entered multiple times, even if there were not multiple purchases. While one charge is processing, the other charge was declined. These charges will be dropped within 1 to 3 business days, and only one charge will settle (all other charges will remain in your account as pending charges until they drop). If two or more transactions were to settle, please contact us so that we can better assist you.
Articles in this section
- Are there fees for turning in my rental late?
- Can I pick up my rentals in-store?
- Can I purchase my rental?
- Can I sell my textbooks?
- Difficulty seeing past order history
- Do I pay for shipping?
- Do your prices change?
- Does my book need to be at your facility by the due date?
- Does renting save me money?
- Does Textbook Solutions ship directly to me?