FAQ
- Are there fees for turning in my rental late?
- Can I pick up my rentals in-store?
- Can I purchase my rental?
- Can I sell my textbooks?
- Difficulty seeing past order history
- Do I pay for shipping?
- Do your prices change?
- Does my book need to be at your facility by the due date?
- Does renting save me money?
- Does Textbook Solutions ship directly to me?
- How can I cancel my order?
- How can I change the shipping method?
- How can I close my account?
- How can I get my order receipt?
- How do I change my password?
- How do I print my return label?
- How do I ship my rentals back?
- How long before my book arrives?
- I accidentally sent my Textbook Solutions rental to another rental company.
- I am missing a book.
- I can’t log into my account
- I haven’t received my refund
- I just placed an order, but my card was charged more than once.
- I just placed my order and I did not receive an email confirmation.
- I need the book for next semester, how can I re-rent the book without returning it?
- I received the wrong book.
- I rented/purchased two books, but have only received one.
- I want a refund/when will I see my refund?
- It’s been over a week and I have not received my books.
- My book arrived damaged, and I don’t want to be held accountable.